TO OUR VALUED GUESTS
As we continue to navigate life with Covid-19 in 2021,
The Park Mount Beauty will be strictly adhering to government guidelines and recommended procedures.
Please refer back to this page for any updates.
How we are keeping you safe
Extra cleaning practices
While our cleaning standards are high all year round, we have implemented additional cleaning practices throughout all areas of the park, including sanitising all communal facilities on a regular basis.
Reduced contact check in
We have adapted our check-in process and guests will receive emails prior to check-in with arrival information including a link to the current guest declaration form.
Our communal facilities will be restricted to a maximum number of people at any one time, to ensure guests are able to abide by the 1.5m social distancing rule. 1 person per 2m2 rule applies to all areas.
All guests are advised to follow social distancing rules both within and outside of our park.
Covid-19 Flexible Booking Policy
We understand the uncertainty surrounding COVID-19 and the potential impacts to travel. We offer flexible booking arrangements for those impacted by COVID-19 and allow for changes to stay dates or 12-month credits without penalty where the below applies:
Travel restrictions imposed by state or commonwealth governments impact your ability to travel to our park
This also applies to guests we are currently not able to accept. This includes those who are:
Restricted from travelling due to health and/or Government advice relating to COVID-19
Under Government direction to self-isolate
Awaiting the results of a COVID-19 test
Themselves, or have a family member, sick with COVID-19
Identified as close or casual contacts of a person who has a reported or suspected case of coronavirus COVID-19 in the past 14 days
Have had flu-like symptoms in the last 72 hours
If any of the above apply, we urge you to get in contact with the park directly to discuss alternative arrangements for your booking.